We hereby declare our “Quality Policy”, which is aimed at assembling our company together with our stakeholders toward a shared objective within the framework of a Total Quality concept and in line with our “Mission”, “Vision” and “Core Values”, which hereby commit to observe and implement through the course of our operations in the ready-to-wear industry.
Adding Value to Our Customers
We plan our products and services to satisfy the needs and expectations of our customers in terms of quality, speed and flexibility, which we analyze with consideration of their custom concepts and approaches. We constantly measure and aim to ensure the continuity of our customers’ satisfaction.
Ensuring / Operational Excellence
Operating throughout the entire value chain from our suppliers to our customers; we focus on enhancing the performance company-wide and aim to create a systemic basis for growth.
Acting with Agile Management Concept
Identifying the opportunities, threats and the risks, we act, focusing on effectively and efficiently responding them. We reflect our strategy to aligned processes, projects and our corporate structure, and aim to ensure the implementation of changes throughout the entire value chain at reasonable speed.
We are successful because our employees are
We value our staff members and endeavor to create a culture of delegation with a view to enable them to accomplish their corporate and individual goals. Through our Total Quality Management perspective; we encourage our staff members for improvement and change, appreciate their efforts and achievements.
Tapping into Advancing Technology
We keep close track with and timely tap into the advancements in technology with a view to gain and maintain competitive advantage.
Continuous Improvement of the Quality Management System (“QMS”) Effectiveness
We adopt and implement a quality-oriented, systematic and well-disciplined approach in our organizational structuring and operations; we continuously review our system to create improvement opportunities.
SUSTAINABILITY & SOCIAL COMPLIANCE
In line with our understanding of “Respect to Human and Nature” and “Integrity and Transparency” being among our Core Values, we act with the consciousness of social responsibility in all our activities with a view to defending the confidence of our stakeholders.
Respect to Employees
Forced or involuntary labor is not allowed in our corporation and our suppliers. One respects the fact that employees exercise their right of quitting job after a reasonable notice.
In our corporation and suppliers, one should value the employees and act towards them respectfully. Physical penalty, sexual, ethnic, and verbal or any other kind of harassment or abuse of power or threat can under no circumstances be permitted.
Discrimination should in no way be made due to reasons such as race, caste, belief, nation, religion, age, and physical or mental disability, gender, marital status, and sexual choice, membership of union or political opinion in situations of recruitment, pricing, promotion, termination of work or retirement .
Forced labor, labor against debt, employment in prison or illegal employment is not accepted. Employees are not obliged to share the information on their bank deposits with their employers and may quit the job after a reasonable notice being submitted by them. The freedom of movement of employees should not be restricted.
Complaint mechanisms which ensure employees to express their complaints without any risk of retaliation should be formed.
Child and Young Labor
It is forbidden to employ child labor. Kardem defines child labor as persons who have not completed a full 15-year of age and have not passed 16 years of age. Employees who are under 18 years of age should not be caused to work overtime and at night and not be employed in hazardous works as referred to in Article 190 of the regulations of International Labor Organization.
No one under 18 years of age is employed at Kardem. Employees under 18 years of age in our suppliers should not be employed, according to the laws and regulations applicable to the status of those of Young Employee.
Freedom of Organization and Collective Agreement
Without making any discrimination of employees, the right of all employees to establish, become members to, trade union, and to make collective agreement are secured. No negative attitude should be displayed towards employees due to exercise by them of such rights or not any price or wage should be offered to employees in order to prevent such rights from being exercised. In the same way, an open and cooperative attitude is developed against the activities of unions. Representatives of employees are protected against discrimination and ensured to perform their representation work at the workplace freely.
For employees, a safe and healthy workplace should be provided; the minimum conditions should be provided on subjects of lighting, ventilation, hygiene, fire safety, security measures and access to drinking water.
Clean toilets and drinking water are provided for employees. In places where required, the opportunity of storage of food should also be available.
Measures are being taken to prevent employees from having accidents and getting injured by reducing the inherent risks at the workplace. Regular training should be provided to employees regarding occupational health and safety. The records of trainings provided are kept. Furthermore, a person within the management having sufficient competence and power to be able to make the suitable decisions relating to health and safety is appointed.
The needs of pregnant employees are satisfied at a reasonable level.
Fair Wages and Fringe Benefits
It is ensured that the wage paid for a standard working week is at least as much as the minimum legal wage. In any case, the wages are in such amount as shall meet the basic needs and reasonable additional needs of employees and their families as a minimum.
Except for reasons referred to in the law or those applied as a disciplinary practice, no deduction is made from employees’ wages and/or employees’ wages should not be garnisheed without express approval of employees. Besides, employees should be provided with written and understandable information regarding their salary conditions after their recruitment and detailed information in relation to their payroll whenever their salary is paid to them.
The salaries and other rights or premiums of employees are paid in a timely fashion, in accordance with all applicable laws and, especially in such a way that they will suit the employees.
Working Hours and Working Insurance
It is ensured that the daily working time complies with the provisions stated in the applicable laws.
Under no circumstances should one request the employees to work in such a way that their work will exceed their weekly working hours; minimum 1 day every 7 days in average is granted as leave.
Overtime should be voluntary and not exceed 8 hours a week and not be requested to be made regularly and their respective pay should be made in accordance with the rate in the provisions of the related regulations in force.
All employment methods used will be in accordance with the applicable local laws. Therefore, the rights of employees referred to in the labor and social security laws and regulations are not rendered ineffective by having recourse to plans having no regular employment purposes within the framework of regular employment relationships.
Traceability of the Production
Our productions are realized in suppliers and production sites approved by our customers only.
Product Health and Safety
The productions are carried out in compliance with the safety standards for the purpose of ensuring that they do not give rise to any risk.
The standards and requirements of applicable local and international laws and regulations are complied with for the protection of the environment.
• Impacts on Climate and Air Quality: Our corporation carries out all its activities in accordance with the laws and regulations related to air quality, air emissions and energy efficiency to maintain valid permits. Develops a progressive approach to improve energy management and efficiency continuously, reduce greenhouse gases and other air emissions that harm the environment, select energy resources with responsibility, as well as adopt low carbon density and renewable energy sources.
• Impacts on Water Resources: Our corporation carries out its activities related to water protection and water quality in accordance with the relevant laws and regulations. Water-saving installation has been applied for domestic water (taps, toilets, cooling).
• Use of Chemicals: Our corporation conducts all its activities in accordance with the laws and regulations regarding the use and liquidation of chemicals in order to maintain the valid permits. All the accepted and in force requirements of our Customers that are mentioned in their Use of the Restricted Substances List (RSL) and the List of Restricted Substances in Production (MRSL) are met. All chemicals are stored, managed, used and disposed in accordance with the Material Safety Data Sheet of each chemical product.
• Waste, Reuse and Recycling: Our corporation carries out all its activities in accordance with the laws and regulations in order to maintain the valid permits. In its efforts to optimise the use of raw materials, the company provides continous improvement on increasing the recycling and re-use of raw materials and cautiously reduce the use of uncommitted raw materials hence its impact on the environment. Our company shows continious improvement on the waste extraction from landfill and offers solutions in the same direction of recurring innovations in the economy.
Protection of living things and habitats: The corporation carries out all its activities in accordance with the laws and regulations in order to maintain the valid permits. Uses raw materials that are confirmed by third parties to provide more sustainable animal farming and forestry practices.
Importance is attached to the activities of raising awareness of suppliers with which we are in cooperation within the scope of sustainability and the suitability of relevant activities is inspected and improvement activities carried out by us.
Bribery and Corruption
It is forbidden to offer, give, ask or accept bribe or commission including facilitation payments in any way.
Bribe; includes to receive a commercial advantage from any person acting within the scope of business activities or from a government agency, or to retain this commercial advantage or to encourage the recipient to act in an improper way or to encourage the buyer to situations where it is not appropriate to accept the benefits provided, or in order to reward the way he is acting, to propose or offer a gift, provision, reward or advantage.
Our corporation, employees, suppliers and their employees will comply with all the applicable anti-bribery and anti-corruption laws.
Principle of Confidentiality
As a result of business relations, the integrity and confidentiality of information are preserved.
Application of Rules
In order to make these rules effective, programs are determined, applied and their sustainability is ensured. A senior person from the management is appointed for application and conduct of such rules.
* The policy is reviewed every year.